Participant Operated Transfers, Deferrals & Refunds - NR

1.0Race Spacehttps://www.race-space.com/get-racespaceParticipant Operated Transfers, Deferrals & Refunds - NR - Race Spacerich600338<blockquote class="wp-embedded-content"><a href="https://www.race-space.com/get-racespace/automated-transfers-deferrals-refunds/">Participant Operated Transfers, Deferrals & Refunds – NR</a></blockquote> <script type='text/javascript'> <![CDATA[//><!]]> </script><iframe sandbox="allow-scripts" security="restricted" src="https://www.race-space.com/get-racespace/automated-transfers-deferrals-refunds/embed/" width="600" height="338" title="“Participant Operated Transfers, Deferrals & Refunds – NR” — Race Space" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe>[vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” lg_spacing=”padding_right:100;padding_left:100″ md_spacing=”padding_right:20;padding_left:20″][vc_column width=”1/2″ content_alignment=”right” max_width=”400px” lg_spacing=”padding_right:50″ md_spacing=”padding_right:20;padding_left:20″ xs_spacing=”padding_top:10;padding_bottom:0″][tm_heading style=”modern-text” custom_google_font=”” align=”right” xs_align=”center” text_color=”custom” custom_text_color=”#6d6d93″ text=”Time is money” line_height=”1.7″ font_size=”lg:12″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” font_weight=”600″ align=”right” xs_align=”center” text=”Managing all those refund and transfer requests takes a lot of time.” font_size=”sm:18;md:24;lg:24″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” align=”right” sm_align=”right” xs_align=”center” text=”Using Race Space, you can set your refund, transfer or deferral rules and let your racers manage themselves.” font_size=”lg:16″ line_height=”1.4″][/vc_column][vc_column width=”1/2″ content_alignment=”center” max_width=”400″ lg_spacing=”padding_left:50″ md_spacing=”padding_right:20;padding_left:20″ sm_spacing=”padding_right:20;padding_left:20″ offset=”vc_hidden-xs”][tm_image image=”3885″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” lg_spacing=”padding_top:60″][vc_column][tm_spacer size=”xs:20;lg:40″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][tm_spacer size=”lg:4″][vc_separator el_width=”80″][tm_spacer size=”lg:4″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][tm_spacer size=”xs:20;lg:40″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”middle” lg_spacing=”padding_right:100;padding_left:100″ md_spacing=”padding_right:20;padding_left:20″][vc_column width=”1/2″ content_alignment=”right” max_width=”400px” lg_spacing=”padding_right:50″ md_spacing=”padding_right:20;padding_left:20″ xs_spacing=”padding_bottom:50″ offset=”vc_hidden-xs”][tm_image image=”3889″][/vc_column][vc_column width=”1/2″ content_alignment=”center” max_width=”400″ lg_spacing=”padding_left:50″ md_spacing=”padding_right:20;padding_left:20″ sm_spacing=”padding_right:20;padding_left:20″ xs_spacing=”padding_top:10;padding_bottom:0″][tm_heading style=”modern-text” custom_google_font=”” xs_align=”center” text_color=”custom” custom_text_color=”#6d6d93″ text=”Money is Money” line_height=”1.7″ font_size=”lg:12″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” font_weight=”600″ xs_align=”center” text=”Make the most of your revenue streams” font_size=”sm:18;md:24;lg:24″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” xs_align=”center” text=”Are refund and transfer administration fees a revenue stream? Would you like it to be? Cut out the work, but keep the revenue by setting costs for your automations.” font_size=”lg:16″ line_height=”1.4″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” lg_spacing=”padding_top:60″][vc_column xs_spacing=”padding_bottom:10″][tm_spacer size=”xs:20;lg:40″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][tm_spacer size=”lg:4″][vc_separator el_width=”80″][tm_spacer size=”lg:4″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][tm_spacer size=”xs:20;lg:40″][tm_grid gutter=”30″ margin_bottom=”20″ equal_height=”1″ equal_height_elements=”#content-wrap” columns=”xs:2;sm:2;md:4;lg:4″][tm_box_icon style=”13″ align=”center” heading=”Save time” text=”No more time wasted moving participants from event to event!” image=”3999″][tm_box_icon style=”13″ align=”center” heading=”Complete control” text=”Set the timeframes, restrictions and costs, all in advance.” image=”3995″][tm_box_icon style=”13″ align=”center” heading=”More revenue” text=”Automatically charge your participants fees for switching events.” image=”3998″][tm_box_icon style=”13″ align=”center” heading=”Happy participants” text=”Enhance participant experience by offering flexibility.” image=”3997″][/tm_grid][tm_spacer size=”xs:20;lg:40″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][tm_spacer size=”lg:4″][vc_separator el_width=”80″][tm_spacer size=”lg:4″][vc_separator color=”custom” el_width=”70″ accent_color=”#f2f2f2″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” lg_spacing=”padding_top:100″][vc_column][tm_image align=”center” image=”3700″ md_spacing=”margin_right:-200;margin_left:-200″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” background_color=”custom” lg_spacing=”padding_right:75;padding_bottom:0;padding_left:50″ layer_index=”9″ md_spacing=”padding_right:10;padding_left:10″ sm_spacing=”margin_right:-50;margin_left:-50;padding_right:10;padding_left:10″ xs_spacing=”margin_right:0″ custom_background_color=”#eff4f5″][vc_column width=”1/2″ content_alignment=”right” lg_spacing=”padding_right:100;padding_left:100″ layer_index=”4″ md_spacing=”padding_right:50;padding_left:50″ sm_spacing=”padding_top:100;padding_right:15;padding_left:15″ xs_spacing=”margin_top:-20;margin_bottom:40″ order=”xs:2;sm:2;md:2;lg:2″ max_width=”1000″ offset=”vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0″][tm_heading style=”modern-text” custom_google_font=”” align=”right” xs_align=”center” text_color=”custom” custom_text_color=”#6d6d93″ text=”SUPER SIMPLE TO SET UP” line_height=”1.7″ font_size=”lg:12″ css=”.vc_custom_1559055361552{margin-top: -100px !important;}”][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” align=”right” xs_align=”center” text=”In just a couple of clicks, your automations are up and running.” font_size=”sm:24;md:32;lg:30″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” align=”right” xs_align=”center” text=”As with everything on Race Space, setup is easy, flexible and just a couple of clicks away. Simply switch on the services you’d like to offer, add date restrictions and charges, and go!” font_size=”lg:16″ line_height=”1.4″][/vc_column][vc_column width=”1/2″ layer_index=”2″ order=”xs:1;sm:3;md:3;lg:3″ max_width=”500px”][tm_image xs_align=”center” image=”3906″ md_spacing=”margin_top:50;padding_right:50;padding_bottom:50″ lg_spacing=”margin_top:-100″ xs_spacing=”margin_top:-100;padding_left:50″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][tm_image image=”3712″][/vc_column][/vc_row][vc_row content_placement=”middle” background_color=”custom” lg_spacing=”padding_top:75;padding_right:150;padding_left:75″ custom_background_color=”#ffffff”][vc_column width=”1/2″ content_alignment=”center” lg_spacing=”padding_right:50″][tm_image action=”popup” align=”center” image=”3909″ lg_spacing=”margin_left:-100″ xs_spacing=”margin_top:-50;padding_left:50″][/vc_column][vc_column width=”1/2″ lg_spacing=”padding_left:50″][tm_heading style=”modern-text” custom_google_font=”” text_color=”custom” custom_text_color=”#6d6d93″ text=”EXCEPTIONALLY EASY TO OPERATE” line_height=”1.7″ font_size=”lg:12″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” text=”Participants can easily find out what their options are and how to do things.” font_size=”sm:24;md:32;lg:30″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” text=”When you set it up, your Refund/Transfers/Deferrals policy is automatically updated, so participants who can no longer attend can find the information they need.” font_size=”lg:16″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” text=”Using their options is super easy too! its on the first button in their entry account.” font_size=”lg:16″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” text=”On top of that, they can find step-by-step guides in Race Space Help.” font_size=”lg:16″ line_height=”1.4″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” lg_spacing=”padding_top:50″][vc_column][tm_image align=”center” image=”3700″ md_spacing=”margin_right:-200;margin_left:-200″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” background_color=”custom” lg_spacing=”padding_top:50;padding_right:100;padding_bottom:0;padding_left:50″ layer_index=”9″ md_spacing=”padding_right:10;padding_left:10″ sm_spacing=”margin_right:-50;margin_left:-50;padding_right:10;padding_left:10″ xs_spacing=”margin_right:0;padding_bottom:50″ custom_background_color=”#eff4f5″][vc_column width=”1/2″ content_alignment=”right” lg_spacing=”padding_right:100;padding_left:0″ layer_index=”4″ md_spacing=”padding_right:0;padding_left:0″ sm_spacing=”padding_right:15;padding_left:15″ xs_spacing=”padding_right:30;padding_left:50″ order=”xs:2;sm:2;md:2;lg:2″ max_width=”1000″ offset=”vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0″][tm_heading style=”modern-text” custom_google_font=”” align=”right” text_color=”custom” custom_text_color=”#6d6d93″ text=”PERFECTLY PAINLESS TO MANAGE” line_height=”1.7″ font_size=”lg:12″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” align=”right” text=”Keep on top of all actions taken by your participants” font_size=”sm:24;md:32;lg:30″ line_height=”1.4″][tm_spacer size=”lg:11″][tm_heading custom_google_font=”” align=”right” text=”Quickly view what is happening in any of your automations and adjust easily where necessary.” font_size=”lg:16″ line_height=”1.4″][/vc_column][vc_column width=”1/2″ lg_spacing=”margin_top:0;margin_bottom:-100″ md_spacing=”margin_right:-100″ layer_index=”2″ order=”xs:1;sm:3;md:3;lg:3″ xs_spacing=”padding_right:50;padding_left:60″][tm_image image=”3916″ lg_spacing=”margin_top:0;margin_right:-100″ md_spacing=”margin_right:-200″ sm_spacing=”margin_right:-200″ xs_spacing=”margin_left:-90″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][tm_image image=”3712″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” lg_spacing=”padding_top:100;padding_right:100;padding_bottom:100;padding_left:100″][vc_column][tm_heading style=”modern-text” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#6d6d93″ text=”frequently asked questions” line_height=”1.7″ font_size=”lg:12″ css=”.vc_custom_1557526773570{padding-top: 25px !important;}”][tm_spacer size=”lg:50″][vc_row_inner][vc_column_inner width=”1/2″][tm_accordion count_from=”1″ items=”%5B%7B%22title%22%3A%22Do%20I%20have%20to%20offer%20automated%20refunds%20%26%20transfers%3F%22%2C%22content%22%3A%22Nope%2C%20however%20they’re%20inevitable%20within%20race%20management%20and%20a%20bit%20of%20an%20annoying%20time-sink.%22%7D%2C%7B%22title%22%3A%22Can%20I%20still%20manually%20manage%20refunds%20and%20transfers%3F%22%2C%22content%22%3A%22Yes%2C%20and%20you%20have%20full%20flexibility%20of%20how%20much%20to%20charge%20for%20the%20action%2C%20and%20whether%20to%20keep%20the%20participant%20in%20the%20race%20or%20not.%22%7D%2C%7B%22title%22%3A%22How%20do%20automated%20refunds%20and%20Booking%20Protect%20work%3F%22%2C%22content%22%3A%22Booking%20Protect%20is%20the%20more%20advanced%20booking%20protection%20that%20you%20can%20optionally%20select%20for%20participants%20to%20buy.%20%20It%20usually%20covers%20more%20than%20organiser%20driven%20refunds%20supply%2C%20including%20100%25%20refund%20for%20many%20different%20things%20like%20injury%2C%20right%20up%20until%20the%20day%20of%20the%20event.%20%20In%20the%20case%20that%20this%20is%20purchased%20and%20someone%20makes%20a%20claim%2C%20they%20are%20sent%20to%20Booking%20Protect%20to%20manage%20the%20refund.%22%7D%5D”][/vc_column_inner][vc_column_inner width=”1/2″][tm_accordion count_from=”4″ items=”%5B%7B%22title%22%3A%22How%20do%20deferrals%20work%20if%20I%20only%20have%20one%20event%3F%22%2C%22content%22%3A%22If%20a%20deferral%20is%20made%2C%20the%20participant%20has%20race%20credit%20limited%20to%20any%20of%20your%20races%20for%20up%20to%20one%20year%20from%20the%20event%20date%20of%20the%20original%20event.%20%20So%20they%20can%20use%20it%20for%20next%20years%20event%20if%20you%20only%20have%20one%20event.%22%7D%2C%7B%22title%22%3A%22How%20much%20can%20I%20charge%3F%22%2C%22content%22%3A%22That’s%20down%20to%20you%2C%20most%20organisers%20charge%20between%20%C2%A35%20and%20%C2%A315%20per%20refund%20and%20slightly%20less%20for%20deferral.%20%20You%20can%20also%20set%20these%20to%20be%20higher%20and%20higher%20closer%20to%20the%20event%20to%20manage%20cashflow%20in%20case%20of%20last%20minute%20drop-outs.%20%20Some%20might%20still%20be%20happy%20with%20only%20a%20small%20refund%20over%20getting%20nothing%20at%20all.%22%7D%2C%7B%22title%22%3A%22Can%20I%20change%20my%20automation%20rules%20mid-way%20through%20the%20event%3F%22%2C%22content%22%3A%22Yes%20you%20can.%20%20In%20some%20cases%2C%20when%20an%20event%20gets%20cancelled%20or%20moved%2C%20organisers%20setup%20100%25%20refund%20or%20deferral%20rules%20instead%20of%20manually%20having%20go%20in%20and%20take%20each%20action%20individually.%22%7D%5D”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” onepage_anchor=”test_1″ background_image=”3715″ background_position=”center” layer_index=”2″ xs_spacing=”margin_top:-50;padding_right:20;padding_left:20″ md_spacing=”padding_right:20;padding_left:20″ sm_spacing=”padding_right:20;padding_left:20″][vc_column width=”1/2″ offset=”vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0″ lg_spacing=”padding_right:75;padding_left:50″ md_spacing=”padding_right:30;padding_left:10″][tm_spacer size=”xs:150;lg:0″][tm_heading style=”modern-text” custom_google_font=”” text_color=”custom” custom_text_color=”#6d6d93″ text=”Right, let’s do this.” line_height=”1.7″ font_size=”lg:12″ css=”.vc_custom_1558344879478{padding-top: 0px !important;}”][tm_spacer size=”lg:10″][tm_heading custom_google_font=”” font_weight=”700″ text=”Ready to see how Race Space can transform your event?” font_size=”sm:24;md:32;lg:40″ line_height=”1.2″][tm_spacer size=”lg:10″][/vc_column][vc_column width=”1/2″ sm_content_alignment=”center” xs_content_alignment=”center” sm_spacing=”padding_right:10;padding_left:10″ xs_spacing=”margin_top:-100;padding_right:10;padding_left:10″ md_spacing=”padding_right:10;padding_left:30″ lg_spacing=”padding_top:125;padding_right:75;padding_bottom:125;padding_left:50″ max_width=”200″][tm_spacer size=”xs:0;sm:100;lg:50″][tm_heading custom_google_font=”” text_color=”custom” custom_text_color=”#ffffff” text=”If you’re keen to find out how race organisers (big and small) are using Race Space to get more Racers; save countless hours; and run more profitable events, click one of the links below:” font_size=”lg:18″ line_height=”1.4″][tm_spacer size=”lg:10″][tm_button_group gutter=”10″ lg_spacing=”margin_right:0;padding_bottom:50″ md_spacing=”margin_right:0;padding_bottom:50″ sm_spacing=”padding_bottom:50″ xs_spacing=”padding_bottom:50″][tm_button style=”outline” full_wide=”1″ button=”url:https%3A%2F%2Fwww.race-space.com|title:Get%20Started||” color=”custom” button_bg_color=”custom” font_color=”custom” button_border_color=”custom” button_bg_color_hover=”custom” font_color_hover=”custom” button_border_color_hover=”custom” rounded=”0″ custom_font_color=”#cd3442″ lg_spacing=”padding_top:20″ custom_button_border_color=”#ffffff” custom_font_color_hover=”#ffffff” custom_button_border_color_hover=”#ffffff” custom_button_bg_color=”#ffffff” custom_button_bg_color_hover=”#cd3442″][tm_button style=”outline” full_wide=”1″ button=”url:https%3A%2F%2Fwww.race-space.com|title:Watch%20a%20Demo||” color=”custom” button_bg_color=”custom” font_color=”custom” button_border_color=”custom” button_bg_color_hover=”custom” font_color_hover=”custom” button_border_color_hover=”custom” rounded=”0″ custom_font_color=”#cd3442″ lg_spacing=”padding_top:20″ custom_button_border_color=”#ffffff” custom_font_color_hover=”#ffffff” custom_button_border_color_hover=”#ffffff” custom_button_bg_color=”#ffffff” custom_button_bg_color_hover=”#cd3442″][/tm_button_group][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” equal_height=”yes” content_placement=”middle” background_color=”custom” lg_spacing=”padding_top:100;padding_bottom:50″ custom_background_color=”#ededed” sm_spacing=”margin_right:-150;margin_left:-150″ md_spacing=”margin_right:-100;margin_left:-100″ xs_spacing=”margin_right:-120;margin_left:-120;padding_right:10;padding_left:10″][vc_column lg_spacing=”padding_right:100;padding_left:100″][tm_spacer size=”lg:11″][tm_heading style=”modern-text” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#6d6d93″ text=”Features that work well with Automated refunds & transfers” line_height=”1.7″ font_size=”lg:12″ md_spacing=”padding_top:20″ sm_spacing=”padding_top:20″ xs_spacing=”padding_top:20;padding_right:40;padding_left:40″][tm_spacer size=”lg:11″][tm_grid gutter=”30″ margin_bottom=”10″ equal_height=”1″ equal_height_elements=”.image, #content-wrap” columns=”xs:2;sm:2;md:2;lg:2″ md_spacing=”margin_right:-50;margin_left:-50;padding_right:20;padding_left:20″ sm_spacing=”margin_right:0;margin_left:0;padding_right:30;padding_left:30″ xs_spacing=”margin_right:0;margin_left:0;padding_right:5;padding_left:5″][tm_box_icon style=”2″ align=”center” button_color=”primary” heading=”Booking Protection” text=”Earn additional revenue with Booking Protection while offering participants more advanced booking protection on someone elses dime.” image=”3676″ button=”|||” link=”url:%23|title:Unique%20and%20Adaptable||” box_link=”url:https%3A%2F%2Fwww.race-space.com|||”][tm_box_icon style=”2″ align=”center” button_color=”primary” heading=”Racer Management” text=”This WordPress theme is one of a kind to be found in the marketplace. You can’t find any other unique and adaptable one elsewhere.” image=”3664″ button=”|||” link=”url:%23|title:Unique%20and%20Adaptable||” box_link=”url:https%3A%2F%2Fwww.race-space.com|||”][/tm_grid][/vc_column][/vc_row]